💁 Listing your wardrobe couldn’t be easier! Click on “List An Item” at the bottom middle of the screen of the app.

1. Fill in the product information making sure to include the brand name, Size and fit. Include as much information as possible - extra style notes and details are really useful! If there are any minor imperfections please photograph and detail them in the description.

❗N.B. Please ensure to put the right size and only select one Size for your item unless you have multiple units.

2. Upload a minimum of 4 images highlighting your product. We need at least the main image to be focused on the fullness of the item, including shots of the garment being worn. Upload pictures from various angles for comprehensive viewing. Additionally, include an image depicting the current condition of the item.

3. Set your pick up address

❗N.B. Remember that all items need to be shipped using siz’ delivery partner and costs shall be covered by the rental price..

You can upload any brand already on our Designers List that fits our criteria below:

The original retail value of the item is above AED 500.

Proof of purchase or authenticity card must be provided for bags above the retail value of AED 2,500.

The item is less than 3 years old and is in great condition.

The item is not irreplaceable or one-of-a-kind.

The item is not made from real fur.

Siz reserves the right to edit listings or remove listings that do not adhere to the criteria above. Please also consider the following when selecting items to list:

Silk, satin, sequin, velvet and thin materials can be slightly more susceptible to natural wear and tear which can be difficult to repair invisibly.

If your item has a longer hem, please include this in the description.

Items that have loose parts (i.e belts or sashes) need to be carefully considered as these can get lost during rentals.

Fast fashion brands are not allowed.

Our sizters prefer impeccably presented images - the more professional your listing looks the more likely it is to be rented! Don't forget to include an image of the item being worn; this helps items rent best.

Top tips for taking the perfect photo:

Use a white background to make the item stand out and photograph from different angles

Remove.bg can help you remove busy backgrounds Only show the item you are listing

Beware of lopsided hangers!

Avoid screenshots - you want a really clear image of your item.

Siz may remove the background for select photos or modify images at our discretion

When listing an item, Siz will suggest the optimal rental fee.

These suggestions are typically around 5%-25% depending on the retail price.

However, as the Lender, you’re able to override and increase the suggested pricing to suit your needs. If you feel your item is in high demand you may wish to increase the price. For items priced below AED 2,000, the rental price must not fall below the recommended optimal price, with only the option to adjust upward.

Prices of managed closet items are subject to ongoing change (increases or decreases of the rental value) for multiple reasons including company offers and promotions, demand fluctuations, Item condition, inflation, and many other business or market variables. Your profile will reflect the most recent pricing of your Item, and such pricing changes are not communicated.

Please ask the Renter to request the item for their desired dates. You can then accept or decline the request through the Lending page on your Siz Profile. Here you’ll be able to see the date and length of the rental, and the amount you can expect to receive.

You have 24 hours to accept or decline the request. Communication is key, so please always keep your renters informed and up to date!

If you are unable to fulfil a rental request, please decline the request within 24 hours to let the Renter know (although the sooner the better as they may be able to rent the item from another user)!

Each time a renter books your items through our website or app, you will receive an push notification on SIzters App as well automatic WhatsApp notification from Siz's broadcast number, +971 54 390 9650. This message will include comprehensive details about the rented item, the rental's start and end dates, and its duration.

For those with a managed closet by Siz, the WhatsApp notification will serve as your notification. If you are a peer-to-peer lender, you will receive a link to schedule the pick-up date and time, along with the order details.

Additionally, you will be granted access to the Siz lender's dashboard lenders.siz.ae or you may browse your lender profile on the app, allowing you to see your rentals.

We've recently introduced new rental periods, designed to be more favourable for both renters and lenders like yourself. To align with these changes and ensure fairness, your listing prices had to be adjusted. This prevents instances where you might inadvertently charge a 20-day rental price for a full 30-day period. Rest assured, you retain the ability to update your listing prices at any time.

See some inspiration below of the top 5 brands that people love to rent on Siz:

Nadine Merabi

Elisabetta Franchi

Zimmermann

Self Portrait

Zhivago

Top tips to increase your rentals:

1. Response time: Respond to renter queries as soon as possible and try to accept rental requests within 6 hours of receiving them. Requests will expire after 24 hours if they don’t get responded to.

2. Photographs: Upload the highest quality images ideally when worn. The more images showing details of the item, the better

3. Description: Try to provide as much detail as possible, all in one place. Specify the fabrics, colour and Sizing. If the item comes up small, or is true to Size, this information will really help other Sizters before they Request To Rent

4. Advice: Another sizter might ask you how to style an outfit. Helpful advice is key to being a good lender and building our sisterhood.

5. Reviews: Sizters are more likely to rent from a lender with good reviews. If you’ve had a great experience with a renter, leave them a review and chances are they’ll rate you too!

We have a fur-free policy and do not accept fur listings. But don't fret! Our lenders have accumulated some wonderful faux-fur pieces.

As the lender, please take a photograph on your phone to record the condition of the item within 6 hours before sending anything out.

If you notice any damage upon receiving your item back, please take photographs within 24 hours and share with Siz via WhatsApp.

Taking a photo on your phone automatically date stamps the moment you take it which can give you peace of mind in case there are any queries surrounding the condition of your rental.

Top Lenders are amongst our best performing sizters! 🌟

Renters can filter the site by toggling the ‘Top Lender’ filter to search through items lent by Top Lenders.

Here’s how to reach that Top Lender status:

Must have had 20 or more completed successful rentals in the last 12 months

Must have a 4.5 or higher Profile rating

Must have 1 or more available items in their wardrobe

Top tips:

Accept your rental requests in good time

Communicate via Messenger

Provide excellent quality items

Siz manages the dry cleaning, and the associated cost is included from the rental price we set for your items. It's crucial to consider this expense when pricing your items to prevent overpricing, which could make your listings less appealing to renters.

Our dry cleaning partner will take care of picking up the items from the renter and returning them to Siz or the lender. Please expect a call from our partner upon the end of your rental period to arrange the pick up of the item rented and kindly ensure to return the item on the last day of rental to avoid late fees.

A great rental starts with the delivery. Here are some tips for a smooth start!

Siz.ae takes care of the pickup and delivery service, along with the associated costs, for both Managed and Peer-to-peer closets. These services are already covered within the rental price.

With a managed closet, you don’t have to do anything – simply receive notifications about your item being rented and be informed about when to expect your earnings.

For peer-to-peer closets, you will receive an automatic whatsapp message whenever your item is rented and you can schedule your available date and time for our partner courier to come and pick up your item.

🗓 Make sure you send the item to arrive on the rental start date. We suggest ensuring your item is ready to be picked up for siz to do quality check at least 24-48 hours in advance.

📦 Feel free to utilize the red garment bag supplied by Siz to protect your item. Pack your items the way you would like to receive them. Remember to capture photos of your item before dispatching it.

💬 Communicate with your Renter! If your item was already picked up by our partner courier, tracking will be shared with your Renter automatically. It is always nice to receive a friendly confirmation from a Lender though.

⭐️ Your wardrobe is your marketplace, so feel free to have some fun with it! Include a handwritten note and help them with any queries! Building good relationships with your renters is the way to build a trusted following - and leads to good reviews.

N.B - If the rental end date is a Sunday, communicate with your renter about the expected return date, given that most delivery services do not operate on this day.

If your item doesn’t fit your Renter, don’t worry! Renters can register for a Fit Refund, returning the item the same day or the day following its arrival. Renters will be refunded the rental fee less the delivery costs.

Siz’s Top Tip: If you find you’ve been receiving a handful of Fit Refunds recently, consider adding more information to your listing.

E.g. Your height, item measurements, how the item fits on you etc. Extra photos are always a good reference point too!

The item will be picked up from the renter by our drycleaning partner on the final day of the rental period to ensure you don’t miss any upcoming rentals. Late fees of a minimum of AED 75 per day may apply and shouldered by the renter should the item not be returned on time.

If you are a renter and you’ve not received a pick up notification, make sure to call our WhatsApp on the final day should the drycleaner haven’t come and pick up before 8pm of the final rental day.

Simply place the item in the reusable packaging the item came in and make sure you keep an eye out for a call from our drycleaning partner to come and collect it.